Shipping policy

At Stonury, we carefully pack every marble décor item to ensure it reaches you safely.

1. Order Processing

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

2. Delivery Time

Estimated delivery times are:

Karachi: 3–5 business days
Other Cities in Pakistan: 5–7 business days

Delivery times may vary depending on courier services and location.

3. Shipping Charges

Shipping charges are calculated at checkout depending on your location and order size.

4. Order Tracking

Once your order is shipped, you may receive tracking details from the courier service so you can track your delivery.

5. Delivery Responsibility

Please ensure someone is available to receive the parcel at the provided address. If delivery attempts fail, the courier may reschedule or return the parcel.

6. Package Inspection

We strongly recommend recording a video while opening your parcel at the time of delivery. This helps verify the condition of the product in case of any damage during shipping.